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cleanworksusa.com

// How We Work

Clear terms. No surprises.

Everything you need to know before you sign, insurance, billing, scheduling, and what’s covered on every job.

01

Insurance & Liability

We ask for at least 24 hours’ notice to cancel or reschedule a job. Changes made with less notice may be subject to a rescheduling fee.

02

Cancellation & Rescheduling

Every job is fully insured and bonded. If something is accidentally damaged during a clean, it’s covered, no disputes, no cost to you.

03

Payment & Billing

Recurring commercial clients are billed on a standard invoice cycle (Net 15 / Net 30 available). One-time and post-construction jobs are billed upon completion. All pricing is confirmed upfront, no hidden fees.

04

Satisfaction Guarantee

If any area doesn’t meet the agreed scope, let us know within 24 hours of service and we’ll return to fix it at no additional charge.

05

Scope of Service

Our quotes clearly define what’s included for each job. For transparency, here’s what typically falls outside standard scope unless agreed in advance:

  • Heavy debris or construction waste removal
  • Structural, electrical, or plumbing repairs
  • Mold remediation or biohazard cleanup

06

Safety & Compliance

Our crews are trained on job-site safety protocols and use proper PPE on every post-construction project. We follow site-specific safety requirements set by the general contractor or property manager.